Six Sigma is an advanced, problem-solving technique based on factual data. Business processes are measured and analyzed to understand their natural variation. These processes are then improved to reduce variation to levels that exceed customer specifications. Finally, plans are implemented to ensure continuous improvement and the creation of an information-based, problem‑solving culture.
The goal of Six Sigma is to reduce mistakes/defects to parts per million units produced or transactions processed levels. Business processes such as human resources (turnover and absenteeism), purchasing (supplier quality), finance (discrepant invoices), service (customer complaints and unanswered calls), sales and other processes can be improved.
This workshop will enable a broad spectrum of employees to use Six Sigma to solve problems. It makes Six Sigma easy to learn and implement. By educating 15 to 20 employees, in two to four 1 ‑ day sessions, and implementing during that same time, Six Sigma will begin to become part of your culture in as little as 3 months. Managers, front-line employees, technical employees and executives can all take part in small teams that work to solve company problems.
Benefits of Six Sigma:
- Dramatically reduce mistakes/defects in processes
- Provide improved and more consistent customer service
- Reduce direct and indirect costs
- Increase sales
- Work as a team to solve real company problems, resulting in real savings and improvements
- Use a structured process (Define, Measure, Analyze, Improve, and Control) for solving problems
- Define problems
- Gather appropriate data
- Analyze data statistically and graphically
- Understand statistical experimentation to improve processes
- Create control strategies
Six Sigma Workshop Learning Process
Supply Velocity, Inc. teaches a hands-on, practical approach to Six Sigma that combines classroom lecture, hands-on exercises and workplace implementation.
- Explanation of the tool, its origins and application is given
- Examples of how to apply the tool are shown
- Paper airplane simulation of accuracy and distance is demonstrated
- Participants return to their workplace
- Teams of company associates apply classroom learning on workplace problems
- Teams present accomplishments