Build a Resilient & Profitable Future

In an era of unprecedented disruption, a high-performing supply chain is your greatest competitive advantage. Supply Velocity is a specialized supply chain consulting firm that partners with organizations to transform their operations, eliminate waste, and drive sustainable growth. We don’t just deliver recommendations; we facilitate and implement lasting change.

The Impact: Real Results, Quantified

An effective supply chain strategy isn’t theoretical. It delivers measurable improvements to your bottom line. Our hands-on approach to supply chain management and operations consulting has empowered our clients to achieve remarkable, quantifiable results.

Up to 40% Increase in Gross Profit Margins

By analyzing and optimizing a client’s sales and operational processes, we created extra time for their sales reps, allowing them to focus on value-add activities and significantly boost profitability.

55% Increase in Warehouse Labor Productivity

Through Lean warehouse layout techniques, process flow mapping, and 5S training, we transformed an overwhelmed warehouse into a highly efficient operation, dramatically increasing throughput without adding headcount.

14,000 Hours of Non-Value-Added Work Eliminated

Our value stream mapping for a complex chemical supply chain identified and eliminated thousands of hours of wasted labor in their logistics functions, freeing up resources and accelerating customer response times from weeks to hours.

$450,000 in Obsolete Inventory Eliminated

By implementing a data-driven inventory rationalization process, we helped a client identify and remove non-performing SKUs, freeing up cash flow and valuable warehouse space.

Navigating the New Era of Supply Chain Management

Today’s supply chains are under constant pressure. Geopolitical instability, demand volatility, digital transformation, and rising customer expectations create a complex operating environment. Simply reacting to disruption is no longer enough. Building true resilience requires a proactive and strategic approach.

As a leading consulting firm in operations and supply chain strategy, we help you answer the critical questions:

  • Is your supply chain strategy truly aligned with your overall business goals?
  • Do you have clear visibility across your entire network, from suppliers to end customers?
  • Are your supply chain operations agile enough to adapt to market shifts without sacrificing efficiency?
  • Are you leveraging analytics and best practices to optimize inventory and service levels?

We partner with you to move beyond temporary fixes, implementing robust systems and processes that turn your supply chain into a powerful engine for growth and a durable competitive advantage.

Our Proven Approach: From Assessment to Lasting Advantage

We believe that sustainable change comes from collaboration and empowerment, not just consultation. Our unique 3-phase methodology ensures we understand your challenges deeply, facilitate the right solutions with your team, and implement changes that stick.

Phase 1: Assess

Our engagement begins with a comprehensive assessment. We dive deep into your data, processes, and systems, using diagnostic tools like Value Stream Mapping, Process Flow Mapping, and SIPOC analysis. We work alongside your personnel to understand the current state, identify bottlenecks, and quantify the opportunities for improvement in your procurement and supply chain functions.

Phase 2: Facilitate

This is where partnership truly comes to life. We work shoulder-to-shoulder with your teams in structured workshops and Kaizen events. We don’t dictate solutions; we teach your people Lean and Six Sigma principles, guide them in analyzing the findings, and empower them to design the future state. This collaborative process ensures buy-in and builds a culture of continuous improvement.

Phase 3: Implement

A plan is only as good as its execution. We provide the project management discipline and expert guidance to ensure the designed solutions are implemented effectively and deliver the forecasted results. We help you establish KPIs and performance scorecards to track progress, ensuring the new, optimized state becomes the new standard.

Our Supply Chain Consulting Services

We offer a focused suite of consulting services designed to address your most critical operational challenges. Each service is a gateway to greater efficiency, resilience, and profitability, tailored to deliver measurable results from the strategy room to the warehouse floor.

Supply Chain Strategic Planning

A world-class supply chain starts with a robust operations strategy that is directly aligned with your corporate objectives. We partner with your leadership team to develop a clear, actionable roadmap for your supply chain. By facilitating a structured Sales & Operations Planning (S&OP) process, we ensure that your operational capabilities, financial goals, and market strategy are perfectly synchronized, creating a powerful foundation for sustainable growth and competitive advantage.

Supply Chain Optimization

Inefficiency erodes profit and hinders growth. Our supply chain optimization services are focused on driving operational excellence by systematically identifying and eliminating waste and deploying automation. Using proven Lean methodologies like Value Stream Mapping, we analyze your end-to-end processes to streamline workflows, reduce cycle times, and boost productivity. We turn insights into action, just as we did for a client where we eliminated over 14,000 hours of non-value-added work from their logistics functions.

Inventory Optimization

Inventory is one of your largest assets; managing it effectively is critical to cash flow and customer satisfaction. We help you move beyond reactive inventory management to a proactive, data-driven strategy. Our approach focuses on SKU rationalization, setting optimal stock levels, and implementing systems to reduce carrying costs while improving service. This process directly impacts the bottom line, as evidenced by our work with a client where we eliminated $450,000 in obsolete inventory.

Demand Forecasting

Accurate forecasting is the bedrock of efficient planning. We help you transition from basic spreadsheet models to more sophisticated, analytics-driven demand forecasting processes. By leveraging your data and applying proven algorithms, we improve forecast accuracy, providing you with the visibility needed to make better purchasing, production, and inventory decisions. The result is fewer stockouts, less obsolete stock, and a more agile response to market changes.

Facility Location & Network Optimization

The physical footprint of your supply chain has a massive impact on both cost and service. We conduct in-depth analysis to design the optimal network of facilities – including plants, warehouses, and distribution centers. Our facility location and network optimization services ensure your products flow through the most efficient path from source to customer, minimizing transportation costs and delivery lead times while building a more resilient and responsive network.

Supply Chain Assessment

Transformation begins with a clear understanding of your current state. Our Supply Chain Assessment is a comprehensive diagnostic that serves as the starting point for improvement. We perform a deep-dive analysis of your people, processes, and systems to identify key weaknesses, quantify the financial and operational opportunities, and deliver a prioritized, data-backed roadmap for change. It’s the first and most critical step on the journey to operational excellence.

Success Stories: From Theory to Transformation

The Client: Horizon Hobby, a global leader in hobby products.

The Challenge: Facing a volatile market and significant supply chain disruption, Horizon Hobby needed to move from a reactive to a proactive planning model to better manage demand and supply across their complex global network.

Our Solution: We partnered with their team in a facilitative role, helping them develop and implement a robust Demand and Supply Planning (S&OP) process. Our approach focused on teaching their team the new methodologies to ensure lasting internal capability and self-sufficiency.

The Impact: Horizon Hobby now has the strategic visibility and processes to proactively navigate disruptions, align the organization around a single plan, and make smarter, faster decisions, building a more resilient supply chain for the future.

The Client: Central States Bus Sales, a leading commercial and school bus dealer.

The Challenge: An internal analysis of their sales process revealed significant wasted time in administrative and operational tasks, preventing sales representatives from focusing on high-value customer interactions and strategic selling.

Our Solution: We conducted a thorough process analysis and applied Lean principles to streamline their entire sales and operations workflow. This optimization created significant additional capacity for each sales representative by eliminating non-value-added activities.

The Impact: By empowering their sales team to focus on customers instead of inefficient processes, the company dramatically increased its sales effectiveness and profitability, driving an increase in gross profit margins of up to 40%.

Meet Our Supply Chain Management Consulting Team

Our team is our greatest asset. We are not career consultants; we are seasoned practitioners with a unique combination of deep academic expertise and decades of in-the-trenches operational experience. Led by Ph.D.-level experts in supply chain management, our team brings unparalleled analytical rigor and practical, real-world solutions to every engagement.

Mitch Millstein

Managing Director

Ray Davis

Senior Partner

Stacy Sifleet

Partner

Zohar Strinka

Principal

“In a time of volatile supply chain disruption, Supply Velocity is helping us develop Demand and Supply Planning processes to proactively tackle these new challenges. They are genuine partners, working with our team, facilitating and teaching.”

— JANE THRASHER, VICE PRESIDENT OF SUPPLY CHAIN, HORIZON HOBBY

“In a time of volatile supply chain disruption, Supply Velocity is helping us develop Demand and Supply Planning processes to proactively tackle these new challenges. They are genuine partners, working with our team, facilitating and teaching.”

Jane Thrasher, Vice President of Supply Chain, Horizon Hobby
“Mitch Millstein and his team helped guide our shop fabrication division in the re-layout of our custom pipe and steel fabrication facility when we moved into a new building. It is not only the results but how he helped. We were involved in every step. I personally did time studies and was able to see the non-value added steps required to manufacture in our old layout. When we created our new layout, everyone was involved, from the executive team to our direct labor force. With Mitch’s help we increased our throughput by a 3x multiple, while providing more competitive prices to our clients as a result of the efficiency improvements.

This has enabled us to not only make more money but also to expand our commercial reach and serve more, and larger customers. I would recommend Supply Velocity to any company that wants to make improvement in supply chain and operations.”

Geoff Gross, President, Gross Mechanical
“For several years we have worked with Supply Velocity to support us with their expertise on Lean Operations and Supply Chain Management. Supply Velocity has helped us implement Lean, improve our inventory systems, and educate our people. They are professionals who are always available to help us as needed.”
Lorenza Pasetti, CEO, Volpi Foods
“Isolating a problem, finding short, and long term solutions with measurable results is what was promised and results is what was delivered by Supply Velocity. Upon launch of the Lean Six Sigma Selling System, we knew more about our customers, our products, and were able to create a solid plan to increase sales of our most profitable products. Within months of implementation, our booked sales jumped 60% and our most valued customers were getting direct, active, and calculable attention.”
Mark A. Presker, General Manager, Architectural Millwork of St. Louis
“Anheuser-Busch Precision Printing had been implementing Lean Operations on our own for the past two years. We needed to move faster and partnered with Supply Velocity, Inc. Through Supply Velocity, Inc.’s mathematical workflow balancing and visual management tools, dramatic improvements were achieved. The entire converting operation was rearranged based on Lean principles. The result is a 20.6% productivity improvement, enabling us to operate with 23 fewer people in production.”
Rich Lavosky, General Manager, Anheuser-Busch Precision Printing
“We are using Supply Velocity’s Lean Six Sigma methods to analyze a variety of processes including rationalizing SKUs (stock-keeping-units). By using math to evaluate SKUs we took some of the emotion out of our decisions. We expect significant increases in sales and productivity from reducing poor performing SKUs.”
Mark Kelso, Director of Process Improvement, Save-A-Lot

“Your process encourages this group to work together, better communicate and have fun doing it.”

George Edinger, President, C&R Mechanical
“Myerson engaged Supply Velocity, specifically Ray Davis to visit our plant in Trinidad to conduct a two day assessment of our production procedures and provide us feedback on areas for improvement and where applicable, areas for future analysis.

Put simply, we got everything we paid for and in addition to more in depth analysis, we got specific tasks that were immediately actionable. Our local management team found Ray to be engaging, highly credible and insightful based on his wide experience. In other words the cultural differences and lack of specific industry knowledge weren’t impediments to things we could implement immediately and on our own. In a nutshell it was money well spent and will pay itself back many times over.”

Lee Hartwell CPA, Plant Manager, Myerson Tooth
“Supply Velocity’s Lean Six Sigma System has given us new tools to help improve our sales performance. We have learned new ways to analyze our business which makes problem solving more accurate and has made us better leaders.”
Rachel Andreasson, Executive Vice President – Marketing, Wallis Companies
“Supply Velocity has provided the technical expertise and political capital to move our project forward. They have just the right amount of push and the right amount of support. Supply Velocity has helped us make real changes to improve efficiencies in logistics without jeopardizing our performance. We’re happy and our customers are happy.”
David Walters, President, Hy-C
“In 2015 we began working with Dr. Mitch Millstein to optimize our inventory locations supporting e-commerce and in-store inventory needs. From this work we developed a new omni-channel warehousing and inventory plan that entirely redefined our approach to warehousing, inventory management, store distribution and fulfillment. As a result of the analyses by Dr. Millstein we have begun the move to an improved omni-channel design by reassigning MSAs to new warehouses, greater leveraging of in-store inventories to satisfy e-commerce demands, and exploring acquisitions of new warehousing space in strategic locations. We have already seen an improvement of $300,000 from both more efficient shipping strategies due to better inventory management.”
Rob Bowers, Vice President of Strategy, Total Hockey
“We used Supply Velocity to rethink our sales process. By analyzing the entire process we found wasted time in our Sales, Admin and Operations departments. Streamlining this process created extra time for each Sales Rep, allowing them to spend more time with Customers and increase the value we add. Gross profit margins are up 40%!

We are now using Supply Velocity to help us rethink our entire Strategic Plan.”

Jeff Reitz, Vice President, Central States Bus
“Closure Medical recently completed a major reorganization in order to enhance our ability to rapidly create innovative medical devices. We hired Supply Velocity to help us map out the process and service flows of the new organization that would maximize our product development process (PDP). In four weeks, Supply Velocity helped us envision a new PDP structure, develop measures and accountability for each step, and gain consensus within the organization. Supply Velocity’s focus on speed and accountability helped us complete a critical project in a timely fashion.”
Gabe Szabo, Vice President, Product Development, Closure Medical – A Division of Johnson & Johnson
“In the spring of 2003, the St. Louis Area Chapter of the American Red Cross engaged Supply Velocity, Inc. to perform a study and make recommendations to streamline office processes, maximize cash flow in purchasing and warehousing and restructure and enhance our maintenance department. Supply Velocity, Inc.’s process was methodical, flexible, staff-oriented, inclusive and, above all, trackable.

In the last six months, our Chapter has realized expense savings of over $380,000 annually, and significant improvement in intra-company service levels has been attained. Supply Velocity, Inc. will return to the Chapter periodically throughout the next 18 months to audit our newly implemented processes. We have been pleased with our results and Supply Velocity, Inc.’s professionalism.”

Joe White, CEO, American Red Cross – Saint Louis Chapter
“The role of the Erie Insurance Marketing Department has been evolving over the past several years – from a support role to a more critical role of driving growth in our organization. Because of our increased workload and desire to prioritize the most critical projects, we hired Supply Velocity to teach us the skills of Lean Six Sigma.

Participants included the Promotions, Market Research and Agency Licensing sections of the Marketing Department.

We learned valuable tools to help us to prioritize based on the voice of the customer.

I firmly believe these skills made a difference in how we work every day. We are moving new projects forward, eliminating or changing ineffective processes, and we are a much stronger department. We continue to use the tools to help us with our highly-complex and time-consuming projects. Supply Velocity helped us to accomplish our goals.”

Karen Rugare, Director of Marketing, Erie Insurance

“I am thrilled to provide this testimonial for Supply Velocity and their outstanding work in implementing Lean Warehouses and processes at Crescent Parts & Equipment through the COVID pandemic. With their data-first focus and Mitch’s exceptional coaching and experience, they transformed our business into a more supply chain-oriented organization, enabling us to grow while prioritizing employee safety and creating a better work environment. Supply Velocity’s expertise in Lean methodologies and their comprehensive evaluation of our customers have been instrumental in optimizing our operations and increasing customer satisfaction. We highly recommend Supply Velocity to any company seeking to implement Lean processes and enhance their supply chain efficiency.”

Josh Cole, Director of Supply Chain, Crescent Parts & Equipment

“Supply Velocity gave us the tools to analyze our business and processes based on the facts and numbers versus our perceptions. Our common quote was “Let the numbers lead us”. The key for our organization was how quickly we moved from classroom to actual project initiation. We were able to jump in, start using the tools and see a difference right away.

The get-into-action approach was good for our culture.”

Ned Lane, President, CeeKay Supply
“We used Supply Velocity on our Warehouse optimization project. One of the key characteristics of Supply Velocity is that they listened to our requirements and provided a clear path for our Warehouse processes using lean tools and our future sales growth as objectives.”
Haris Tokalic, President, Grand Rock, Inc.
“Our experience with Supply Velocity was one of the best values we have ever had from a consulting project. Cyril Narishkin brought a structured lean methodology, invaluable experience and engaging facilitation skills to help us streamline a very complex and disjointed sales order process. Just as importantly, our team now has the knowledge and process competencies to address other business improvement opportunities going forward.”
Mike Howard, CEO, Aspeq
“Supply Velocity is driving instrumental change in our inventory management processes. This is critical for us to be competitive in a supply chain environment with numerous disruptions. They are making change happen, which can be challenging in a 182 year old organization.”
Jim Carroll, Executive Vice President Operations, Schaeffer Manufacturing
“We engaged with Supply Velocity to help us embed process improvement at all levels of the business. Our team learned from Mitch to let the data drive decisions, to use Lean tools to help us see our processes critically and objectively, and to create a control plan to manage all of the tasks that were the outcome of the data study.

The project turned out to be very significant to the company and most importantly, our customers. We reduced our customer wait times by 40%, and cut in half the labor cost to fulfill customer orders.

Some results are not able to be measured. However, as a result of this project, we have started to build a Lean mindset and culture, which is part of our strategic mission to save our customers money. Supply Velocity has been a valued partner in this mission.”

Dionne Dumitru, COO, Weekends Only
“In thirty years of hiring consultants, Supply Velocity, Inc. was the first to tell me what they were going to do, set a price they stuck to and substantially exceed my expectations. I have recommended them to friends and acquaintances. They were true partners in assisting with the turnaround of an acquisition we had been struggling with for two years.

Their math-based technology, solid down-to-earth facilitation skills, and positive, patient and enthusiastic attitude combined to make our implementation of Lean a very rewarding experience.

We increased our production by 50% in the first month of implementation and continue to see improvements. Improvements have not only been realized in productivity, but also in quality and morale. We have increased profitability by $2M on flat sales of $10M.

Based on Supply Velocity, Inc.’s integrity and our results, I will continue to refer them to others and utilize them in the future as we expand our company through acquisitions.”

Bill Gilbert, President, Fusion Coatings
“Supply Velocity has helped Clean succeed in a number of ways. First, they provided the education that kicked off our Lean Process Improvement journey. They also facilitated a number of large supply chain and process improvement projects including: 1) building quality into our direct-labor productivity incentive program, 2) designing the layout of our garment warehouse, and 3) streamlining our route service process.

We have integrated the methods that Supply Velocity taught us into our management and strategic planning. In the process our quality measurement has improved 22% from 2013 to 2015, we have reduced required annual labor by 2200 hours from the garment facility layout project and we’ve seen 50% decrease in error rate. Obviously the numbers speak for themselves, but just as important, Supply Velocity has been fun to work and have become true partners. They have “taught us how to fish” so our internal teams are able to implement change on their own, with the skills we learned from Supply Velocity. This relationship has been invaluable.”

Jeff Lazaroff, Senior Vice President, Clean Uniform
“We are pleased that Essex selected Supply Velocity, Inc. as our Lean Implementation Partner. At one facility, we have saved over $350,000 in work-in-process inventory, reduced throughput time from 2 weeks to minutes and increased inventory turns 3 to 8 times per year. All these results are in just 6 months. Our return of investment is very high.”
Terry Etter, Vice President of Operations , Essex Medical Systems
“C&R was struggling with labor productivity. The construction crews were often missing materials that they needed to do their work. This caused significant idle time. Supply Velocity, Inc. and C&R used value stream mapping and visual management tools to make dramatic improvements in operations. Most importantly, two years later C&R is sustaining and improving on the implementation. C&R’s return on investment was 11:1. C&R had a record year last year in both sales and profits and would not have been able to pull it off without the changes Supply Velocity, Inc. helped us make.”
Tom Kuthe, V.P. Construction Operations, C&R Mechanical

“Supply Velocity created visibility within our Assurance Services Group… visibility of performance, Client-service, employee satisfaction and processing time. Using the Supply Velocity System, Audit Report Cycle time is down over 50%. We are using his strategies to create greater Client loyalty.”

Fred Kostecki, Partner-In-Charge, Assurance Services, Rubin Brown
“Many thanks to all three Supply Velocity presenters. I think you guys took a very difficult time for learning and capitalized on everyone’s time and training needs. I truly hope this helps your business as this was a considerable undertaking on the part of Supply Velocity. Outstanding!!”
Mark Holdinghausen, VP of Operations, DEMA Engineering