In November we held a Process Improvement Forum for our Clients at Impact Group. These Forums are a chance for our Clients to learn from each other.
Impact Group’s trained coaches and research team works to solve the myriad of problems a relocating family can face. We thought Impact would be a great host because they are a pure service business, which put a focus on the application of Lean in service processes. We will present more results of our work with Impact Group next month!