Performance Measurement Assessment

Performance Measurement Assessment

Do you feel like your workforce is not aligned, focused or effective? Often executives blame their people, but if you are not providing quantitative feedback on performance your people are working in the dark. They get through the day, week or month, but don’t know if they are performing great or poorly, except for verbal “good job” when profits are strong, or “you’ve got to do better” if financial results are suffering.

Symptoms of vague Performance Measurement Systems are:

  • You created a strategy, but it remains a plan that is never implemented
  • Sales and operations are working at cross-purposes
  • Employee problems, including high absenteeism and turnover
  • New products don’t meet sales expectations
  • Customer are not loyal and complaints are high
What gets measured gets done!

What gets measured gets done! The power and success of focused and aligned Performance Measures is based on the principle that few measures in the hands of the many are a foundational requirement for effective execution and a powerful force for continuous improvement.

Supply Velocity’s Performance Measurement Assessment provides a targeted assessment of the businesses’ performance versus strategic and tactical goals and objectives. The Assessment includes and contrasts perceived performance throughout the organization with available performance measures, reports and data. The Assessment also includes organizational alignment, internal communications, standardization and consistency. The Performance Measurement Assessment determines if your Performance Measurement system is in place and effective. We then provide a road map for developing and executing this system using hierarchical Performance Scorecards.

Over the years, we have honed one of the most effective Assessments available in that it is swift and cost effective. The recommendations are supported by data and observations and provide a general framework for the implementation steps, timing, requirements and finances.

Typically, an Assessment is a two-day process involving 1) interviews with key personnel (executives, managers and individual contributors), 2) analyzing financial and operational data, and 3) facility tours and direct observation. The onsite portion of the Assessment is swift and very hands on and we work directly with personnel to ensure they are involved and made comfortable with the overall process. The investment and time made for the Assessment is often more than paid for by the speed in which the consultant can get up to speed to lead the implementation of the recommended projects due to their familiarity gained during the Assessment.

Things we look for during the Assessment:

  • How are Performance Measures used in the organization?
  • How well are measures understood and how accessible are the data?
  • What meetings and venues are used for communications, alignment and accountability?
  • How consistently understood are high level companywide Performance Measures across the organization?
  • How well is the company performing versus its Performance Measures?
  • Do measures align and complement across departments?
  • Are measures leading or lagging?
  • Do key Performance Measures include both internal (VOB) and external (VOC) critical requirements?

Even companies that invest effort to develop data and scorecards are sometimes surprised their system is not as effective as it could be. Supply Velocity works closely and collaboratively with your organization to get an accurate Performance Measurement Assessment and then we show you the path to making it effective.

Why Us?

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Years of Experience

Driving operational excellence and delivering results across diverse industries since 1998.

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Projects per Client

Trusted partnerships that extend across multiple projects reflect the long-term value and results we deliver.

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Clients

Proven expertise across industries including Distribution, Manufacturing, and Services.

Client Voice

What Clients Say

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"If you are looking for someone to help drive improvements, create repeatable processes and mentor younger staff in your facility then reach out to Supply Velocity. Your expertise and dedication have driven significant im..."

Tim Donohoe

COO, Chemline

"I am thrilled to provide this testimonial for Supply Velocity and their outstanding work in implementing Lean Warehouses and processes at Crescent Parts & Equipment through the COVID pandemic. With their data-first focus..."

Josh Cole

Director of Supply Chain, Crescent Parts & Equipment

"For several years we have worked with Supply Velocity to support us with their expertise on Lean Operations and Supply Chain Management. Supply Velocity has helped us implement Lean, improve our inventory systems, and ed..."

Lorenza Pasetti

CEO, Volpi Foods

"Supply Velocity is driving instrumental change in our inventory management processes. This is critical for us to be competitive in a supply chain environment with numerous disruptions. They are making change happen, whic..."

Jim Carroll

Executive Vice President Operations, Schaeffer Manufacturing

"In a time of volatile supply chain disruption, Supply Velocity is helping us develop Demand and Supply Planning processes to proactively tackle these new challenges. They are genuine partners, working with our team, faci..."

Jane Thrasher

Vice President of Supply Chain, Horizon Hobby

"Mitch Millstein and his team helped guide our shop fabrication division in the re-layout of our custom pipe and steel fabrication facility when we moved into a new building. It is not only the results but how he helped...."

Geoff Gross

President, Gross Mechanical

"In 2015 we began working with Dr. Mitch Millstein to optimize our inventory locations supporting e-commerce and in-store inventory needs. From this work we developed a new omni-channel warehousing and inventory plan that..."

Rob Bowers

Vice President of Strategy, Total Hockey

"Myerson engaged Supply Velocity, specifically Ray Davis to visit our plant in Trinidad to conduct a two day assessment of our production procedures and provide us feedback on areas for improvement and where applicable, a..."

Lee Hartwell CPA

Plant Manager, Myerson Tooth

"Supply Velocity has provided the technical expertise and political capital to move our project forward. They have just the right amount of push and the right amount of support. Supply Velocity has helped us make real cha..."

David Walters

President, Hy-C

"Our experience with Supply Velocity was one of the best values we have ever had from a consulting project. Cyril Narishkin brought a structured lean methodology, invaluable experience and engaging facilitation skills to..."

Mike Howard

CEO, Aspeq

"Supply Velocity has helped Clean succeed in a number of ways. First, they provided the education that kicked off our Lean Process Improvement journey. They also facilitated a number of large supply chain and process impr..."

Jeff Lazaroff

Senior Vice President, Clean Uniform

"We engaged with Supply Velocity to help us embed process improvement at all levels of the business. Our team learned from Mitch to let the data drive decisions, to use Lean tools to help us see our processes critically a..."

Dionne Dumitru

COO, Weekends Only

"Supply Velocity gave us the tools to analyze our business and processes based on the facts and numbers versus our perceptions. Our common quote was "Let the numbers lead us". The key for our organization was how quickly..."

Ned Lane

President, CeeKay Supply

"We used Supply Velocity to rethink our sales process. By analyzing the entire process we found wasted time in our Sales, Admin and Operations departments. Streamlining this process created extra time for each Sales Rep,..."

Jeff Reitz

Vice President, Central States Bus

"Supply Velocity created visibility within our Assurance Services Group... visibility of performance, Client-service, employee satisfaction and processing time. Using the Supply Velocity System, Audit Report Cycle time is..."

Fred Kostecki

Partner-In-Charge, Assurance Services, Rubin Brown

"Supply Velocity's Lean Six Sigma System has given us new tools to help improve our sales performance. We have learned new ways to analyze our business which makes problem solving more accurate and has made us better lead..."

Rachel Andreasson

Executive Vice President - Marketing, Wallis Companies

"The role of the Erie Insurance Marketing Department has been evolving over the past several years - from a support role to a more critical role of driving growth in our organization. Because of our increased workload and..."

Karen Rugare

Director of Marketing, Erie Insurance

"Isolating a problem, finding short, and long term solutions with measurable results is what was promised and results is what was delivered by Supply Velocity. Upon launch of the Lean Six Sigma Selling System, we knew mor..."

Mark A. Presker

General Manager, Architectural Millwork of St. Louis

"In the spring of 2003, the St. Louis Area Chapter of the American Red Cross engaged Supply Velocity, Inc. to perform a study and make recommendations to streamline office processes, maximize cash flow in purchasing and w..."

Joe White

CEO, American Red Cross - Saint Louis Chapter

"We are using Supply Velocity's Lean Six Sigma methods to analyze a variety of processes including rationalizing SKUs (stock-keeping-units). By using math to evaluate SKUs we took some of the emotion out of our decisions...."

Mark Kelso

Director of Process Improvement, Save-A-Lot

"Anheuser-Busch Precision Printing had been implementing Lean Operations on our own for the past two years. We needed to move faster and partnered with Supply Velocity, Inc. Through Supply Velocity, Inc.'s mathematical wo..."

Rich Lavosky

General Manager, Anheuser-Busch Precision Printing

"C&R was struggling with labor productivity. The construction crews were often missing materials that they needed to do their work. This caused significant idle time. Supply Velocity, Inc. and C&R used value stream mappin..."

Tom Kuthe

V.P. Construction Operations, C&R Mechanical

"Your process encourages this group to work together, better communicate and have fun doing it."

George Edinger

President, C&R Mechanical

"Closure Medical recently completed a major reorganization in order to enhance our ability to rapidly create innovative medical devices. We hired Supply Velocity to help us map out the process and service flows of the new..."

Gabe Szabo

Vice President, Product Development, Closure Medical - A Division of Johnson & Johnson

"We are pleased that Essex selected Supply Velocity, Inc. as our Lean Implementation Partner. At one facility, we have saved over $350,000 in work-in-process inventory, reduced throughput time from 2 weeks to minutes and..."

Terry Etter

Vice President of Operations, Essex Medical Systems

"In thirty years of hiring consultants, Supply Velocity, Inc. was the first to tell me what they were going to do, set a price they stuck to and substantially exceed my expectations. I have recommended them to friends and..."

Bill Gilbert

President, Fusion Coatings

"Many thanks to all three Supply Velocity presenters. I think you guys took a very difficult time for learning and capitalized on everyone's time and training needs. I truly hope this helps your business as this was a con..."

Mark Holdinghausen

VP of Operations, DEMA Engineering

"We used Supply Velocity on our Warehouse optimization project. One of the key characteristics of Supply Velocity is that they listened to our requirements and provided a clear path for our Warehouse processes using lean..."

Haris Tokalic

President, Grand Rock, Inc.