| Case Studies

Lean in Services Case Study

Client Background Recently we had the opportunity to work with a client that doesn’t make or move any material goods.  Impact Group does the important work of caring for families that are being relocated because of the jobs of one of the adults.  28 years ago, Laura Herring determined that companies focus completely on the

| Case Studies

Six Sigma Sales – Ranking Customers

On-Target Sales Strategy / Six Sigma Sales We hope you find value from our examples of Lean Six Sigma at work. Due to the difficult economic environment many organizations face, we will spend the next few months looking at the application of Lean Six Sigma to Sales Strategy, or what we call On-Target Sales Strategy,

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Six Sigma Sales – Understanding Customers Better

On-Target Sales Strategy / Six Sigma Sales The economy is not getting any better… but you can buck the trend! Knowing your customer creates focus and focus creates success. Read below how we used Six Sigma to create a focused sales and marketing strategy by deeply understanding the best markets for our Client. Problem This

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Six Sigma Sales Rep Analysis

Lean Six Sigma Tools Cause & Effect Diagram Pareto Analysis Comparison Analysis (Box & Whisker Chart) This manufacturing/distribution company had 8 sales reps that covered specific geographic regions of the northeast United States.  The company manufactured several components and distributed others to a very specific industry-niche. We started the project with a Cause & Effect Diagram

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Six Sigma Pricing Strategy Analysis

Lean Six Sigma Tools Cause & Effect Diagram Scatter Diagram As stated above, the company’s sale force all wanted to lower prices to help them sell more (close more business). We analyzed what impact (good or bad) that might have on sales and profit. We started the project with a Cause & Effect Diagram of

| Case Studies

Sales-Estimating Strategy Analysis

Lean Six Sigma Tools Cause & Effect Diagram Performance Scorecards Scatter Diagram We started the project with a Cause & Effect Diagram of everything that impacts sales and close rate. Download Estimator Inside Sales Analysis March 2011 PowerPoint Presentation. This e-newsletter will focus on estimator effectiveness, which the team felt could be a significant area